Because of their operating and clinic schedule, your neurosurgeon may not be present to speak with you immediately when you call with a question or need information. Our office has experienced Nurse Practitioners, Physician Assistants, and medical secretaries who can answer many of your questions or will relay the message to your neurosurgeon for follow-up. If you have an emergency situation, we can always contact one of the physicians in our group.
Emergencies & after hours calls
If you have an emergency situation after hours or on the weekend, we have neurosurgeons on call 24 hours a day, 7 days a week. If you call the office number you usually use to reach your physician or call 315-464-4470 or Toll Free 800-255-5011, you will be forwarded to our answering service. The answering service will contact the physician if they determine your call needs immediate action. Remember that the on-call physician may not be your regular physician and may need to ask some detailed questions about your case history so they can assist you.